Meet the Administrative Staff
Mr. Bill Rueth began his company – VICUSE– where he offers a secure, discrete, and friendly service that is tailored to meet the needs of a mental health professional office. He recently began working at PsychCare where he has become well-known among staff and clients for being the pleasant voice that clients hear on the phone when they call PsychCare. He handles client intakes and registration and is responsible for directing all questions to the appropriate staff member.
Ms. Cheryl McKenzie brings over 20 years of Healthcare office management experience to our practice. She has worn many different hats in the healthcare arena to include managing small practices to co-founding a small physician consulting group that specialized in helping physicians improve their bottom line while helping them adopt electronic medical records, customer service training for employees and project management. Cheryl is very pleasant and always has a smile on her face and doesn’t mind going that extra mile for patients.
Mr. Glenroy Samuels recently joined PsychCare’s administration staff as an Office Assistant. His positive and cheerful demeanor ensures that any questions are handled with the proper care they deserve. He brings with him years of customer service and a bachelor’s degree in human resource. Glenroy is also responsible for allowing the practice to be run smoother for both the staff and clients alike.
Mrs. Jessica Wright is PsychCare’s credentialing specialist. She has experience in the insurance arena, specifically behavioral health. She is responsible for verifying insurance benefits and obtaining authorization for coverage as needed. She brings a wealth of knowledge in areas of claims research and the behavioral health insurance industry.
Ms. Victoria Arnold recently joined PsychCare as an office assistant. Victoria has been in the healthcare industry for 4+ years with prior experience working at an optometrist’s office. She is comfortable working with patients and providers alike to ensure that everyone has a positive experience at PsychCare. She assists with billing and the day-to-day tasks that help the office run smoothly
Ms. Jenn Mrok is new to our team. Jenn has been in the healthcare industry for 20 years. During that time she has specialized in medical billing, coding, office management and web based marketing. Jenn will be servicing our clients who call the office to schedule or cancel appointments and those who send inquires through our website. When you are speaking to Jenn you will always hear the smile in her voice. Jenn is an independent contractor for “Your Faithful Assistant”.
Ms. Andrea Snyder prides herself on providing superb customer service, seeking to meet the individual needs of each client.. She When you speak to Andrea, you will find someone who is caring, compassionate and dedicated to serving your needs with the highest level of integrity. Andrea has had a varied career, working in the legal field, banking industry and non profit sector before joining PsychCare as an Independent Contractor with “Your Faithful Assistant.”
Ms. Andrea Mancilla recently joined Psychcare as an office assistant. Andrea has been in the healthcare industry for over 4 years with experience in orthopedic and rheumatology billing. She assists with the day to day tasks that keep the office running smoothly. In her spare time she works with the Health Department for the Latino Health initiative where she helps her community promote a healthy lifestyle.