At PsychCare we are committed to helping you in the most professional and accommodating way as possible. When you first call PsychCare during business hours (Monday-Friday 9am-5pm EST), Bill Rueth, our care coordinator, will greet you and assist you with scheduling an appointment and answer any office information related questions. Bill has a reputation with current and previous clients as being knowledgeable, professional, and caring. You can be assured that your calls will be confidential, professional, and handled with the utmost care and sensitivity. He can usually answer any of your questions or concerns related to office information and assist you with making an appointment with the best clinician that suits your needs and schedule. Appointments are often scheduled within a few days (or less).